1. Our delivery options are as follows:
* Standard UK delivery (3-5 working days) - based on weight and starts from £2.95 +VAT.
* Express UK delivery (1-2 working days) - based on weight and starts from £6.00 +VAT.
2. We use Royal Mail and a courier service depending on the size of the order.
3. Most deliveries will require a signature at the delivery address. Please ensure someone is at the address to avoid any redelivery/return charges that may be incurred.
4. If you require an urgent delivery please email firstname.lastname@example.org and we will try our best to meet your needs.
5. We offer a full refund policy on lost/non-delivered items. We define an item as lost/non delivered at a point 15 working days after the day of despatch, and it is at this date that we will happily provide a full refund or replacement.
6. Deliveries to non UK Countries will be sent via courier and will be dependent on size. Prices start from £15.00.