1. Our UK delivery options are as follows:
* Standard UK delivery (3-5 working days) - based on weight and starts from £3.75 +VAT.
* Express UK delivery (1-2 working days) - based on weight and starts from £6.00 +VAT. (These will be despatched for next day delivery if recieved by 1pm)
* Saturday UK delivery (order before 12 on friday) - based on weight and starts from £12.00 +VAT.
Exceptions can apply to Scottish Highlands, Islands and Northern Ireland (we will contact you before despatch if higher charges apply)
2. We use Royal Mail and a courier service depending on the size of the order.
3. Most deliveries will require a signature at the delivery address. Please ensure someone is at the address to avoid any redelivery/return charges that may be incurred.
4. If you require an urgent delivery please email email@example.com and we will try our best to meet your needs.
5. We offer a full refund policy on lost/non-delivered items. We define an item as lost/non delivered at a point 15 working days after the day of despatch, and it is at this date that we will happily provide a full refund or replacement.
6. Deliveries to non UK Countries will be sent via post or courier and will be dependent on size. Prices start from £10.00. - Please note the customer will be liable for any duties and taxes on arrival.