Delivery charges
Delivery
1. Our UK delivery options are as follows:
- Royal Mail Tracked 48 (allow 2 to 4 working days) - based on weight and starts from £5.00 +VAT.
- Royal Mail Tracked 24 (allow 1 to 2 working days) - based on weight and starts from £6.50 +VAT.
- DHL/TNT (extra charges may apply for Highlands and Islands) - based on weight and starts from £9.00 +VAT. (These will be despatched for next day delivery if received by 1pm)
- Saturday UK Delivery (Order before midday on Friday) - based on weight and starts from £17.00 +VAT.
Exceptions can apply to Scottish Highlands, Islands and Northern Ireland (we will contact you before despatch if higher charges apply)
2. We use Royal Mail and courier services (DHL and TNT) depending on the size of the order.
3. Most deliveries will require a signature at the delivery address. Please ensure someone is at the address to avoid any redelivery/return charges that may be incurred.
4. If you require an urgent delivery please email sales@baseballandsoftball.co.uk and we will try our best to meet your needs.
5. We offer a full refund policy on lost/non-delivered items. We define an item as lost/non delivered at a point 15 working days after the day of despatch, and it is at this date that we will happily provide a full refund or replacement.
6. Deliveries to non UK countries will be sent via post or courier and this will be dependent on size. Prices start from £11.00. Please note the customer is liable for any duties, taxes, customs administration fees and any other local costs associated with the import of purchased items.