Frequently Asked Questions


Do you have a retail outlet ?

We are an internet based business so all goods need to be ordered via our website.


How do we contact you ?

Please contact us by e-mail at: sales@baseballandsoftball.co.uk We reply to all e-mails as quickly as possible. This can be up to 24 hours in peak times.


Do I need an Account before I buy ?

No. If you do sign up for an account it will save you having to put input your details next time. You will need to enter your credit card details as we do not keep those on file.


What payment methods can I use?

We take all major credit and debit cards, Visa, Mastercard, Electron, Switch / Maestro and American Express. You can also pay by Paypal or Cheque.


Fielding Gloves - Regular or Right Hand ?

Please see the Glove Guide link on our Home page www.baseballandsoftball.co.uk. Please note this information is to be used as a guide only.


Special Orders

Special orders may take up to 4-6 weeks for delivery. Most special orders are clearly indicated on the details of the product information. Special orders are not eligible for refund/exchange.


Security

Your security is of paramount important to us. Any credit card details you enter are transmitted over a secure (SSL) link and stored using 128-bit encryption.